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    FAQ

    Is it safe to use?

    Yes, it is safe to use if used according to user`s manual. Ozone Generators are designed for use in unoccupied spaces. Shortly after treatment the O3 will revert back to O2, leaving no vapors in the air or residue on surfaces.

    How does the Ozzie creates ozone?

    It utilizes electricity to create a corona discharge which duplicates the effect of lightning. This technology employs a special transformer that sends a current to the stainless steel screen on the ceramic plate. As a result, the O2 molecule is split, which then combines with other O2 molecules to create the O3 molecule, or ozone.

    How is ozone beneficial in removing odors?

    Ozone is very effective because it will circulate throughout an area and eliminate odors at their source. It actually oxidizes odors as it encounters them, whether they are in the air or on surfaces. These include odors from tobacco smoke, food and beverages, body sweat, animals and pets, garbage, remodeling and many more odor producing substances. It will also follow the same path that the odors took into soft fabrics and oxidize them on contact. Unlike deodorizers, it does not leave a smell or residue in the facility, which some people find objectionable. The treated area becomes free of odors.

    How much ozone is needed to remove odors in a particular area?

    Each space that has developed an odor is somewhat unique, so square footage is not always the best way to determine how long the treatment should be. For example, if a hotel room was smoked in for one evening, a 20 or 30 minute treatment should eliminate the odors. However, if the room had been smoked in heavily for a week, it could take several hours of treatment. And to convert a smoking room into a non-smoking room could take as long as 24 hours to eliminate the odors. The ozone output of the Ozzie is rated in milligrams per hour. In general, the higher the output the less time it takes to eliminate odors.

    How is ozone treatment different from deodorizers?

    Most deodorizers use a fragrance formulation to counteract odors combined with fragrances to help cover them up. The fragrances used in deodorization will normally leave some residue in the air and on surfaces. Some people find these fumes unpleasant, while those who are highly sensitive may have a reaction. Ozone, on the other hand, is designed to oxidize odors at their source. It usually dissipates less than an hour, leaving the air smelling fresh, with no residue. In fact, it will even eliminate the heavy smell that can linger from a deodorizer.

    Does it come with a warranty?

    Yes, Ozzie has a 2 year warranty! Also we have 90-day money back guarantee. If you don`t like the Ozzie, we will send you your money back and you can keep your Ozzie! Don`t need to return it!

    Can I get a refund?

    We have a 90-day return policy, which means you have 90 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    How long is the shipping?

    Order processing takes 1-3 business days before shipment.

    Once your item/s is dispatched, the estimated delivery time is:

    - USA: 5-10 business days

    - UK: 7-10 business days

    - Australia: 7-12 business days

    - New Zealand: 7-12 business days

    - Canada: 5-12 business days

    - Europe: 7-10 business days

    - Rest of world: 7-15 business days